Center of Excellence

Open 24/7

West Clinic – Center of Excellence (COE)

Intensive Treatment Systems (ITS) was awarded the distinguished honor by AHCCCS of being a Center of Excellence (COE) and on January 18, 2019 at our West Phoenix location – we opened our doors as a 24-hour outpatient facility.   We are now open 24 hours a day – 7 days a week!  Our Center of Excellence focus is to provide the best patient centered care no matter the time or day.

When a patient decides they are ready to reach out for help, having a place to go to at that time is crucial. Being available 24 hours a day allows anyone in need to get help; removing the restrictions of limited hours increases the opportunity to serve more patients when they are ready.

Our goal is to remove barriers to treatment, the biggest one being the lack of transportation –  ITS offers transportation services to assist patients needing to get to treatment at any hour of the day.

Our Staff are equipped with the knowledge and training to complete intakes 24/7. We have Medical Providers, Nursing staff, Licensed Therapists, BHT’s, Peer Support and an intake department readily available to assists those needing help.

Intake hours at the COE are:

  • 24 hours a day
  • 7 days a week
  • 365 days a year

Medication hours at the COE are:

  • 4:00am – 8:00pm
  • 7 days a week
  • 365 days a year

Services provided at all ITS clinics:

  • Addiction Education
  • Care Advocates – Peer Support
  • Case Management
  • Coordinated Treatment
  • HIV/HepC/TB Screening & Referrals
  • Individual, Family and Group Counseling
  • Integrated Care
  • Intensive Out Patient Program
  • Medication Assisted Treatment Services
  • Patient Centered – Evidence Based Treatment
  • Relapse Prevention
  • Specialties:
    • Aging Adults
    • Employment Support
    • Housing Resources
    • Pregnancy Resources & Support
    • LGBTQ
    • Veterans
    • Women’s Services
  • Transportation

We have bilingual staff who speak Spanish and some other languages.  If required, a interpreter can also be arranged for clinic appointments.

ITS was fortunate to have two film crews at the launch of our COE,  here are two interviews, one in English and one in Spanish.